Read the article, “The Human Moment at Work,” by Edward Hallowell (Harvard Business Review, January-February 1999). Answer the following questions.
1. What does Hallowell (the author) mean by “the human moment at work?”
2.What is “toxic worry” and what causes it?
3.Anecdotal evidence and scientific research suggest that a deficit of the human moment has what effect on people?
4.What is the author’s overall conclusion (or feeling) about the use of electronic communication?
5.What communication problems does the author describe?
6.This article was published in 1999. What has changed since that time? Do you feel that the problems described by the author have gotten better or worse? Explain your answer.