Change control management process is a method that formally defines, evaluates, and approves application changes prior to their implementation into live or production environments.

computer science

Description

OVERVIEW: 

A change control management process is a method that formally defines, evaluates, and approves application changes prior to their implementation into live or production environments. The process includes several control procedures to ensure that implemented changes will cause minimal impact to the objectives of the organization. These procedures involve submission of change requests, determination of feasibility, approval, and implementation. The following describes typical roles and procedures undertaken in a change control management process.


ROLE: CHANGE REQUESTER 

The Change Requester identifies a requirement for change to the application (e.g., upgrades to new editions, etc.). The Requester then prepares a Change Request Form (CRF), including description of the change, cost and benefits analyses, impact, approvals, and any other supporting documentation deemed necessary. He or she then submits the CRF to the Project Manager for further review


ROLE: PROJECT MANAGER 

Upon receipt, the Project Manager reviews the CRF and determines whether or not additional information is required for the Change Control Board to assess the full impact of the change in terms of time, scope, and cost (i.e., feasibility). The decision is based among others on factors, such as:

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