Lean Enterprise and Total Quality Management




Lean Enterprise and Total Quality Management

Written Assignment 2

Answer the following questions:

1. Explain the various root causes of management resistance to empowerment.

2. Describe management’s role in empowerment.

3. What is a quality circle?

4. Describe the concept of MBWA or Management By Walking Around.

Post your answers to Moodle in a Word Document. Be sure to cite all references used to write your

article. Use the APA style for citing your sources. Turnitin will be used for all Written Assignments.

Text book you should use as a reference is:

Goetsch, D. L., & Davis, S. B. (2016). Quality management for organizational excellence: Introduction to

total quality. Hoboken, NJ: Pearson.

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