The purpose of assessment for this unit is to gather evidence of the student’s competence against the elements, as well as skills and underpinning knowledge, required Lead and manage people.



Assessment Summary Sheet


SITXHRM003 Lead and manage people

Pre-Requisite Units


Student Name


Student I.D. Number


Please attach assessment evidence to this form


S = Satisfactory

NS = Not Satisfactory

NA = Not Assessed

Final Assessment Result for this Unit

Date of assessment:

Assessment 1

Short Answers

S  |  NS  |  NA

Date of assessment:

Assessment 2


S  |  NS  |  NA

Date of assessment:

Assessment 3

Practical observation & Report

S  |  NS  |  NA

Unit Outcome

o Competent    o Not Yet Competent    o Not Assessed

Re-assessment Required

o         Yes                       o        No

This form is to be completed by the assessor and used a final record of student competency.

All student submissions including any associated assessment cover sheets (outlined below) are to be attached to this cover sheet before placing on the students file.

Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form.

Assessor Feedback:




Student Declaration: 

I declare that the evidence I have submitted for this unit of competency is my own work and that:

·      I have been assessed in this unit.

·      I have been provided with feedback.

·      I have been advised of my result. 

·      I am aware of my appeal rights.




Student name: ____________________


Signature: _____________________


Date:               ____/_____/_____

Assessor Declaration: 


I declare that I have conducted a fair, valid, reliable and flexible assessment of this assignment in accordance to the Principles of Assessment and the Rules of Evidence as outlined in the Standards for RTOs 2015.


I have provided appropriate feedback. I also declare that I have undertaken the indicated assessment integrity checks:   

·        Check for plagiarism 

·        Check for Copying/Collusion/Authenticity (learner’s own work)

·        Cheating or use of model answers        

Assessor name: ___________________

Signature:      ____________________________

Date:                ____/_____/_____











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Unit Summary

The purpose of assessment for this unit is to gather evidence of the student’s competence against the elements, as well as skills and underpinning knowledge, required Lead and manage people.

This unit describes the performance outcomes, skills and knowledge required to lead and manage people including in teams and support and encourage their commitment to the organisation. It requires the ability to lead by example and manage performance through effective leadership.


The unit applies to individuals who operate independently and are responsible for leading and motivating people and teams. This includes supervisors, operational and senior managers.


The unit applies to all tourism, travel, hospitality and event sectors.


No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.


Elements of the unit

1. Model high standards of performance and behaviour.

2. Develop team commitment and cooperation.

3. Manage team performance.











Overview of Assessments                                         SITXHRM003 Lead and manage people

There are three (3) assessment tasks in this unit, and you must complete all assessments satisfactorily in order to be marked competent in this unit.


The assessment for SITXHRM003 consists of:

Assessment 1 – Short Answers

You are required to address all questions to achieve competence. Your trainer will provide you with instructions for time frames and dates to complete this assessment.

Once completed, carefully read the responses you have provided and check for completeness. Your trainer will provide you with feedback and the result you have achieved

Assessment 2 – Project

The assessment task for this project consists of 2 parts, Part A and Part B.

For Part A you are required to select a scenario provided in this assessment which most closely resembles your sector in the TH&E industry.

Based on the chosen sector you are required to demonstrate your ability to:

1.       Set and measure KPIs.

2.       Use new or innovative approaches to meet the KPIs.

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