Learning Outcomes (CLOs)
By the end of this
course you should be able to understand:
Understand how the strategic
management of Human Resources contributes to the achievement of organisational
Be able to develop Human
Resource plans for an organisation
Understand Human Resources
policy requirements in an organisation
Be able to examine Human
Resources management in an organisation
Learning Outcomes Covered
1 – CLO 1, 2
2 – CLO 1, 2, 3
3 – CLO 1, 2, 4
PART 1: Essay. Attempt all the questions below. Explain
comprehensively your answers (with introduction, body and conclusion) – no
bullet points allowed.
Since its inception, Human Resource
Management is concerned with the people dimension in management and has
certainly evolved from just being what was originally known as Personnel Management. In this regard,
compare and contrast HRM with Personnel Management in terms of: (1000 Words)
2. Employee Satisfaction
4. Job Allocation
Miller and Friesen (1984) contended
that organizations tend to move in a linear sequence of five stages, otherwise known as the Business Life Cycle,
consisting of five phases. (750
the 5 phases using an industry example.
the same industry example, when product / business reaches the 3rd and the 4th phases and assuming that there is a
proper HR, how would the effectiveness of doing
HR be affected using the 8-box model of Paul
to the Economist (2015), the advent of machine learning, in which computers
teach themselves tasks and rules by analyzing large sets of data will surely
lead to large-scale worker dislocation and will eliminate wide swaths of
white-collar workers and that many jobs currently performed by humans will be
substantially taken over by robots or digital agents by 2025. (750 words)
How would Upskilling and Reskilling help the
employees from losing their jobs?
Relating this to the study conducted by the British
Council in 2018, give the two
(2) skills that potential employees must acquire and/or nurture and
are considered the foundations of future jobs in the UAE as its economy grows.
Why? Justify your answer.
PART II: Case Study.
Answer the questions below. (1250 Words)
Jenny and Franklin are post graduates in Management under different
streams from the same Business
School. Both of them are close to each other since their college days and the same friendship manifests in the
organisation, as they work in the same company,
Hy-tech technology solutions. Jenny is in the HR department as Employee
Counselor and Franklin in the Finance Department as key Finance Executive. As
per the grade is concerned, both are at same level but when responsibility is
concerned, Franklin holds more responsibility being in core finance.
Jenny is friendly by nature and is always ready to help. Franklin is
naturally introverted but is ready to help if approached personally. They have
successfully completed 4 years in the organization and the management is more
than satisfied with both of them as employees.
Jenny feels that Franklin behaviourally changed. During normal
conversations, she feels that Franklin
taunts her constantly about being famous among the employees in the
organisation while he goes around unrecognized.
One morning, Mr. Mehta, the General Manager of Hy-tech technology
solutions, received a mail from Franklin stating categorically his resignation.
Mr. Mehta called Jenny immediately and discussed about the same due to her
closeness to Franklin. Jenny herself was surprised and naturally expressed her
perception about Franklin’s behavioural change. Mr. Mehta vowed to convince
Franklin not to resign.
Mr. Mehta took
Franklin to the company’s cafeteria to make him comfortable to create a
colloquial, informal environment. Franklin, after some hesitations, expressed
his sentiments. He narrated the
following experiential issues-
he comes alone to the cafeteria, people don’t even recognize him unless he is
with Jenny who is treated well by others.
day, while entering the company’s
premises with Jenny, the security at
the gate greeted them, but when he came alone the next day, the same security did not do so.
3) During meetings,
the points raised by Jenny would get more attention and value.
The perceived indifference did not sit well with Franklin. To face such degradation each day affected
his confidence. Franklin also highlighted the fact that “Jenny and myself have
the same qualifications from the
same institution, have the same number of experiences in the organisation,
equally productive and even so, I have more responsibilities and far more
valuable. Inspite of, I am being ignored by my fellow employees.”
Listening intently, Mr.Mehta realized what really the problem is. He
explained to Franklin the reasons for the seemingly behavior of the employees.
Once the informal meeting was over, Franklin apologized for his reaction and
recanted his resignation.