Description
Part A
1. Heavy rains continue in Malaysia since the seasonal rains began to
make its mark in the northern states of the western peninsula from the
end of November 2019. Significant heavy rains from 26 November
2019 have caused flooding in four states in Peninsular Malaysia,
namely, Johor, Kelantan, Pahang, and Terengganu. The floods have
temporarily displaced about 15,000 families across the country. The
situation following the weekend (30 November 2019) saw water level
increasing in several affected districts. Essentially there is a need for the
State to develop an effective disaster communications strategy to
distribute timely and accurate information to the public in the wake of a
disaster.
a) Elaborate on the FIVE elements that are essential for an
effective disaster communication strategy to coordinate and
respond with the public and emergency agencies during the
disaster. {100 words)
b) Explain the importance of utilising social media as a platform
and interactive communication channel for the dissemination of
real time information and situational awareness for the public
during a disaster. (100 w )
2. JOHOR BARU, July 22 — The drastic hike in incidents of fire
nationwide last year is very alarming and requires more proactive
preventive measures and enforcement when 36,043 calls over fire were
recorded compared to 28,853 calls in 2017.
Malaysian Fire and Rescue Department (MFRD) deputy directorgeneral (Development) Datuk Soiman Jahid said that, of the total last
year, according to statistics, 4,928 calls were recorded in Johor
compared to 3,610 the previous year.
‘’This shows a very significant increase in the number of fires in the
country requiring us to take a more proactive action including
enforcement measures,’’ he said in his speech when launching the Johor
MFRD Fire Safety Seminar here today.
However, he said that only RM3.3 billion in property went up in smoke
last year compared to RM5.2 billion losses in 2017 while property
worth RM28.3 billion was saved last year compared to RM51 billion in
2017.
Based on ONE organisation, discuss in detail the preparedness action to
be planned by the employer to ensure employees’ safety if the fire
occurred. (200w)
Part B
1. Disaster is an unusually large-scale, costly, public, unexpected, or has
some of the mentioned properties combined (Turner and Pidgeon, 1997).
Disaster is classified as a natural disaster, man-made disaster and Na-Tech
(natural that leads to technological) disaster. Until 2013, natural hazards in
Malaysia are a relatively less significant issue than man-made disaster
which has a greater impact on that of the natural disaster.
a) Explain the THREE level of disaster in MNSC Directive 20
(MKN 20) complete with the committee and person-in-charge.
Support the explanation with an example of disaster for each
level. (150w)
b) Explain how the Incident Command System (ICS) can be
integrated into the MNSC 20 policy. (100w)
2. In assuring business continuity during any disturbance to businesses,
Business Continuity Management (BCM) needs to be prepared and tested.
Select an organisation and design a BCM plan based on its FIVE steps.
Prepare the answer in the table form as follows:
BCM Steps, Elaboration, Example (200w)
3. Recovery is the process to return the incident/disaster affected area to
normalcy.
a) Differentiate short term and long-term recovery based on any
local or international disaster. (100 w)
b) Explain how early warning system process can affect the short
term and long term recovery process. (50w)