Instructions 1.
Assessments should be
completed as per
your trainer’s instructions. 2.
Assessments must
be submitted by the due
date to avoid
a late submission penalty. 3.
Plagiarism is copying someone else’s work
and submitting it
as your own. You must
write your answers in your own
words and
include a reference list. A mark
of zero will be
given for any
assessment or part
of an assessment that
has been plagiarised. 4.
You may discuss your assessments with
other students, but submitting
identical answers to
other students will
result in a failing grade. Your answers must
be yours alone. 5.
Your trainer will advise
whether the assessment should be digitally uploaded or
submitted in hard copy. Assessments that are
digitally uploaded should be saved
in pdf format. 6.
You must attempt
all questions. 7.
You must pass
all assessments in order to pass the
subject. 8.
All assessments are to
be completed in
accordance with
WHS regulatory requirements. |
Part A – Written
or Oral Questions
1.
What possible solutions to workplace issues should you be aware
of for the prompt resolution of these issues?
2.
How
can you establish rapport?
3.
Fill
in the table for remedial
action with your own examples.
Issue level |
Area |
Finding |
Remedial action |
Time frame |
Critical |
Discrimination
|
Pregnancy
test for recruitment |
End
the use of pregnancy testing as part of the recruitment process. Workers to
be employed based on merit, and not pregnancy status |
Immediate |
Major |
Liberty
of association |
No
means for workers to communicate with
management |
Guarantee
that employees can unreservedly speak with management. This may include the
establishment of a recommendation box, or the development of a specialists
board of trustees. |
A
quarter of a year progress made and timetable in place for continued work |
Concern |
Working
hours |
Inappropriate
time records |
All
working hours to be accurately recorded and used to pay workers accurately. |
Every
single working hour to be precisely recorded and used to pay employees
precisely. |
4.
Give
some tips for networking introductions.
- Look people in the eye,
grin and present yourself
- Mingle, take part in minor
discussion
- Try to make a propensity
for shaking hands when there's a name trade
- Remember everyone' names
- Be prepared to introduce
your contribution when meeting somebody for the first time
- Reflect peoples' non-verbal
communication, on the off chance that they are quiet utilize a similar vitality
and speed. Same as though you feel on edge and awkward, simply imitate the
other individual's vitality.
5.
Give
some ideas for maintaining relationships through networking.
6.
Name
four important leadership skills.
7.
How
can you help
to ensure confidentiality?
8.
What
is Eisenhower’s urgent
vs important principle and give an example of how
you can use it?
1.
Create an employment satisfaction survey.
2.
Research the best practice
guidelines for recruiting here:
https://tinyurl.com/y46edoae
Give a summary of what it covers.
3.
Draw
a diagram to represent the Lewis model
of cultural types.
4.
What
tools can you use to keep track
of your workforce and their
networking opportunities?
5.
How
are employees protected against workplace bullying
and unfair dismissal?
6.
How can you identify conflict in the workplace? Do you
have any processes at work to help you manage this conflict? (if not explain
what processes could be introduced)
7.
What
is a milestone and what
are the responsibilities surrounding different
milestones?
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