Read the attached
Case Study: Sudden Acceleration in Toyota Automobiles
And answer the following question thoroughly.
At one point, Toyota issued a statement regarding the sticky accelerator pedals indicating that they felt that this was a "customer satisfaction" issue rather than a safety issue since some of the reports were in cases where no accident occurred and drivers were able to stop the car safely. How do you feel about this statement?
[Word Length: 350 Words]
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