Answer all questions:
1. Go to the Amazon website (http://www.amazon.com) and step through the process of buying an item without actually purchasing the item. Based on this experience describe the flows of information between Marketing and Sales, Accounting and Finance, and Supply Chain Management at Amazon. How easy is it to buy that item?
2. Much has been written in the news media about ERP systems, both in print and online. Using library resources or the Internet, report on one company’s positive experience with implementing an ERP system, and on another company’s disappointing experience.
3. Explain all the performance measurements used in SCM.