Global Finance, Inc. (GFI) is a financial company




Global Finance, Inc. (GFI) is a financial company that manages thousands of accounts across Canada, the United

States, and Mexico. A public company traded on the NYSE, GFI specializes in financial management, loan

application approval, wholesale loan processing, and investment of money management for its customers.


You are the Chief Security Officer, hired by COO Mike Willy, to protect the physical and operational

security of GFI’s corporate information systems. Shortly after starting in your new position, you recognize

numerous challenges that you will be facing in this pursuit.

Your primary challenge, as is usually the case, is less technical and more of a political nature. CEO John

Thompson has been swept up in the “everything can be solved by outsourcing” movement. He believes

that the IT problem is a known quantity and feels the IT function can be almost entirely outsourced at

fractions of the cost associated with creating and maintaining an established internal IT department. In fact,

the CEO’s strategy has been to prevent IT from becoming a core competency since so many services can

be obtained from 3rd parties. Based on this vision, the CEO has already begun downsizing the IT

department and recently presented a proposal to his senior management team outlining his plan to greatly

reduce the internal IT staff in favor of outsourcing. He plans on presenting this approach to the Board of

Directors as soon as he has made a few more refinements in his presentation.

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