Assignment 2: Software Engineering, CMMI, and ITIL
Due Week 6 and worth 125 points
Realizing that an organization’s CMMI level impacts an organization’s success on
requests for proposals (RFPs), your CIO wants to get the software development
processes to CMMI level 3. Your organization has started developing software
applications and database systems for their customers. The CIO wants to ensure that
the software development and database development processes are being properly
managed and audited, and he wants to ensure that the organization begins taking the
necessary steps to progress to CMMI level 3. In preparation for your response, review
the CMMI information available at the Carnegie Mellon.
IT managers will commonly manage software development and systems integration
activities. Write a three to five (3-5) page paper in which you:
1. Describe the software engineering process, the challenges in managing software
development activities, and the potential interface issues from the software
2. Analyze the CMMI levels and define a roadmap that the organization will need to follow
in order to get their software development processes to CMMI level 3. Note: This is
important because the CMMI level that an organization achieves impacts their software
3. Explain the auditing tasks that must be performed in order to achieve level 3.
4. Determine the continuous assurance auditing activities that the organization will need to
implement to help achieve CMMI level 3.
5. Analyze the ITIL service management guidelines and principles.
6. Examine how ITIL service management practices relate to CMMI levels and continuous
7. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar
Websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:
Be typed, double spaced, using Times New Roman font (size 12), with one-inch
margins on all sides; citations and references must follow APA or school-specific format.
Check with your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the
professor’s name, the course title, and the date. The cover page and the reference page
are not included in the required assignment page length.