TABLE 3.2 ABC Model of Crisis Intervention A: Use of Basic Attending Skills to Develop and Maintain Rapport Attending behaviors Open-ended and appropriate close-ended questions Paraphrasing and clarifying Reflection of feelings Summarizations B: Identifying the Nature of the Crisis and Therapeutic Interaction Identify the precipitating event Identify and explore cognitions Identify emotional distress Identify impairments in functioning: behaviorally, socially, academically, occupationally Ethical checks: Suicide, homicide, organic issues, psychosis, substance abuse, child abuse, elder abuse Therapeutic interaction statements: Educational, empowerment, validation, reframes
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