The amount of information can sometimes hamper the outcome expected by the end user. In other words, clutter can hinder the intended message. One example of clutter (or too much information) is prescription-drug packaging.

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The amount of information can sometimes hamper the outcome expected by the end user. In other words, clutter can hinder the intended message. One example of clutter (or too much information) is prescription-drug packaging. Explain why it is important for ergonomics professionals to understand the concept of clutter or "too much information". Communication is a key factor in successfully completing a task, especially if others are involved in the task completion. In an essay, discuss the items that can go wrong with a communication system. Discuss the elements of a communication system and what the ultimate impact might be due to some sort of failure. Beth, the administrative assistant, continues to have headaches. Using the ideas of positive feedback loops and negative feedback loops (control processes), comment on what Beth could do to relieve these headaches. The treatment options could include medications and how the employee responds to those, adjustment of the lighting within the work site, sound, smell, etc. Also, comment on non-medicinal therapies that might be available for this employee.


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