LCBH261 - 2A - Club Management
Assignment Details - Week 5 Individual Project 1
Week 5 Individual Project
Deliverable length: 200 – 250 words
Describe the role of service in private clubs and meeting member
Construct the daily duties in a typical country club
Assignment: Please use internet references and cite whatever is used. (i.e.
for references: Doe, J. (2017). See Jane Run. Retrieved from
When citing: See Jane Go is a ride-hail service created exclusively for
women. (Doe, 2017)
You are the general manager at a private country club in Nevada. The club is
struggling in several ways because of a downturn in the economy. Many of the
club members are involved in real estate, which has declined substantially
because of the recession in that area. Month-to-date and year-to-date forecast
revenues and projections are at a negative variance to budget. Food and
beverage numbers are down by 40%, both in the dining room and in banquets.
The only dining outlet that has been successful this month and year to date is
the poolside grill, which has a positive variance to budget. Rounds of golf are
down by 25%, as well as tennis. The only area that has seen an increase in
usage is the club fitness center. In addition, the list of delinquent accounts
receivable has increased by 10%. The finance committee at your club is
scheduled to meet this week to review the monthly financial statements
prepared by your controller. Before the meeting, the club treasurer would like
to meet with you and the controller to go over the variances to budget. The
club treasurer has sent you an e-mail with the following questions to prepare
for your meeting:
· Please explain the potential reasons why the dining room and banquet
department are a negative variance to budget by 40%.
Description: · Why do you think the poolside grill is successful during this time, with a
positive variance to budget?
· Please explain the potential reasons why rounds of golf and tennis are not
meeting the budgeted projections.
· Why do you think the usage of the fitness center has increased during this
time, as opposed to golf and tennis?
· What can we do differently to prevent an increase in delinquent accounts
· How can we as a club increase revenues and decrease expenses, without
sacrificing the quality of service?