SNHS Professional Doctorate
Doctoral
Project Prospectus - DPP Form
DPP Form Part I
Learner’s Name |
Miglide Garcon |
Learner’s Capella Email Address |
mgarcon2@capellauniversity.edu |
Learner’s Phone |
786-877-9720 |
Mentor’s
Name / Email |
Dr. Christopher Miller Christopher.miller@capella.edu |
Committee
Member’s Name /Email |
Dr. Faisal Aboul-Enein
– Faisal.aboul-Enein@capella.edu Dr. Charlene Harkins –
Charlene.Harkins@capella.edu |
Preceptor
for DNP Name Sponsor for
DHA/DrPH Name Email |
Magaly
(Magy) Barroso Director
of Talent Engagement and Effectiveness Magaly.Borroso@Nicklaushealth.org 786-624-2428 |
Project
Working Title |
Measuring
effectiveness of new-hire onboarding practices at a Children Hospital |
Site
Selected |
Nicklaus Children
Hospital |
Contact
Information for Site Approver (if different from preceptor or sponsor) &
Expected Approval Date |
Maria
Salomon Learning
and Development Services Coordinator Maria.salomon@nickklaushealth.org 786-624-3539 |
PICOT Question State your PICOT question
here. Use the elements of the PICOT sections below to describe each
component. |
|
For new employees in environmental services, security, and food
and nutrition service at the children’s hospital, will revised onboarding
training result in increased employee retention and onboarding satisfaction
over a 3-month period? •
Research, design and implement a revised onboarding process •
Use an onboarding satisfaction survey to evaluate new onboarding
process. Survey new hires for satisfaction with the new process and their
intention to stay with the organization. •
Compare turnover rates of new hires against rates from the
previous year. |
|
Determining the Need and Gap in Practice, Policy or Program What is the gap in
practice, policy, or program at your organization that this question seeks to
address? How did you determine this
was a need at your organization/site of project implementation? What data is available from
your site or organization to substantiate the identified need? Provide 2-4 studies or EBP
guidelines from the literature that supports this need change. |
|
The gap in practice at this
organization is the current onboarding process should result in lower
turnover and higher retention rates. High turnover rates for a
department can negatively affect a company as whole and its employees in many
ways. With the constant need to hire and train new employees, it is easy to
veer from true mission and vision of the organization. This may stem from
overworked employees who have had increased workloads and responsibilities
due to a lack of an active or trained workforce (Markovich, 2017). By
observing the past turnover rates of the organization it was determined that
a new proactive onboarding process might improve the situation. Effective
onboarding practices reduce turnover rates, and increase employees’ morale,
productivity and company revenue (Markovich, 2017). Current data shows the turnover rate for
all new hire is at 13%. This
project will investigate the effectiveness of a new onboarding process at a
children’s hospital. The objectives are to reduce the turnover rate, improve
onboarding training, and increase job satisfaction. The project will
emphasize orienting and integrating new-hires so they can deliver results as
efficiently, effectively, and energetically as possible (Vernon, 2012). |
|
P (Target population or problem) Who is your target
population or what problem will be addressed?
|
|
The
target population for this study will be the newly hired employees in the
hospital. A good practice is to measure improvement for a specific segment
against an organizational baseline. |
|
I (Intervention) •
What are you planning to
investigate or implement as a policy/process or program? •
What are you doing that is
different than what is currently happening? •
If this is a part of a
larger project, what is your unique contribution? •
List 2-3 potential interventions that can be
applied in this practice change? Note: Be very specific in your description. |
|
This project will implement a new revised onboarding training
process for new hires and they will complete a satisfaction survey of their
onboarding experience. Part of the new process will include a
satisfaction survey. Also the onboarding process will be more streamlined.
The new process will include a general orientation and then each department
will develop and utilize a department specific onboarding process which will
now include a departmental checklist. The researcher’s unique contribution will include designing the
new checklists and assessing the effectiveness of the new-hires’ onboarding
training. The researcher will identify the key components to include in the
organization’s next revision of the onboarding process. Potential
interventions include: •
A general orientation •
Department specific orientations •
Onboarding satisfaction surveys for previous and new hires |
|
C (Comparison) Not every PICOT question
will have a comparison or control group (in which case there is no “C” in the
question). If this is the case for your project, then describe the current
state vs. the desired state in relationship to the problem and/or gap in
practice. Note: A Doctoral project
many times centers on a process improvement. Be cautious when determining
what you will be comparing as this is not a research project. |
|
The researcher will be comparing the previous employees’ (Group
A) turnover rates and onboarding training satisfaction with a recent group
(Group B) of new-hires’ and their onboarding satisfaction and turnover rate. |
|
O (Outcomes to be measured) Every project is required
to have an evaluation plan. •
What outcomes are expected
for your project? •
What outcomes will be
measured? •
How do you plan to do this?
•
Will you be using a tool? •
For doctoral projects that
will use an established tool, be certain to include the published reliability
and validity. Be sure your outcomes link
to the identified problem. •
How will you know if your
intervention resulted in change? •
How do you plan to look at
your data? Note: If quantitative
analysis is an appropriate outcome measurement, you may want to consult with
your mentor or a statistician early in this process. |
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