STEP

Checkmark when DONE

Read/listen to the entire case study attentively; highlight data, make notes, underline sentences, circle key words

List the most important facts, quantitative data, and use that information to help you define the nature and scope of the problem

Conduct research (if applicable): questionnaires, surveys. Ensure you are familiar with the background information organizations, companies, agencies, people, and any other relevant entities included in the case study

Identify the problem, the issues, major challenges, risks

What is/was the problem? Analyze the main underlying causes of the problem

Who are the people involved? How is the problem affecting people?

Establish the cause-and-effect relations between the various aspects/people

Brainstorm 4 to 5 alternative for a solution

What is the best solution or course of action – what was done?

Write a report, including:

a.      Executive Summary (synopsis, introduction)

b.      Findings (the problems, issues)

c.       Recommendations (solution)

d.      Conclusion

e.      References

f.        Appendices (if applicable)