Orientation Package - A new hourly position has just been created in your organization and you will be the direct supervisor of this employee. Create an Orientation Package with this new employee in mind and properly cite your sources.
management
Description
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TOPIC: |
New Employee Orientation |
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ASSIGNMENT #2: |
Part 1. Create an
Orientation Package for a new employee Part 2. Research and report on training questions |
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VALUE: - 15% |
Please consult rubric posted on SAM for evaluation
details. |
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OBJECTIVE(S): Objective links to
the outcome and competency on course outline. |
3.
Discuss the
importance of training staff in the service industry. 3.1 Develop clearly defined job titles and expectations
for the workplace. 3.2 Identify workplace performance standards including
the components of a job description. 3.3 Explain the steps for developing a job training and
staff orientation program. 2.2 Define employee job qualifications. |
PROJECT
PREMISE: It is important to set a positive climate for new
employees and the best way to do this is through a new employee orientation
program. In addition to providing basic information on policies & procedures,
parking and uniform expectations, an effective program will make the employee
feel welcome, comfortable and valued. Orientation should be designed to help
new employees learn about their role in the organization and its culture and
values.
Select Your New Employees Position from
these options: Server, Retail
Clerk, Receptionist, Tour Guide or similar
GUIDELINES:
·
Read the evaluation rubric which is posted on SAM before beginning
·
This
project requires well researched answers that are presented and cited in a
professional report format with headers. All answers are to be your own
– formulated from research; this is not a cut and paste exercise.
Part 1 –
Orientation Package - A new
hourly position has just been created in your organization and you will be the
direct supervisor of this employee.
Create an Orientation Package with this new employee in mind and properly
cite your sources.
Part 2 – Research
& Report - Discuss
why training is important for business success.
1. In a numbered list, give the reasons why there is a
need for staff training.
2. In a numbers list, give the direct benefits
of investing in training for
a) benefits for
employees b) benefits for supervisors c) benefits for owners
3. Develop a job description, not a job ad, for the
new employee.
4. What is a performance standard and why are these
important to orientation training?
5. Demonstrate your understanding of performance
standards by designing a specific standard to suit this new position; include
the house standard procedure
The project & reference pages for each
section are to be submitted in hard copy at the beginning of class on the due
date.
Be
sure to read both the assignment and peer assessment before beginning this
project and fully complete the peer assessment at the end of the project.
