Module 4: Introduction and Readings
This module focuses on how strategy
develops internally, the accumulated effect of sustained action, the
relationship between strategy development and outcomes, and the impact of the
team process on strategy development.
For the team process you will, in
the words of Ron Heifitz, both be on the dance floor and then observe from the
In the video “Build a Tower, Build
a Team,” Tom Wujec shares insights on team dynamics in conjunction with the “marshmallow
challenge” and the implications of the team process on strategy development.
These insights will be helpful in reflecting on the team assignment in the
previous module and completing the Tower and SWOT exercise in this module. The
discussion extends the focus on teamwork that you covered in PA613,
Organizational Behavior and Management, with a focus on the impact on strategy
development, design, and implementation.
This module begins consideration of
how support can emerge for developing and implementing strategy. The
considerations for developing support also relate to your learning in PA 613,
specifically the Bolman and Deal discussion in their book Reframing
Organizations, on the political frame in developing constituencies for support,
as well as the centrality of negotiations to gain traction.
This module explicitly considers
outcomes, how they are measured and the amount of time for achieving them.
In Good to Great, Jim Collins says that the agreement on measures
for success can take up to two years in the private sector. The discussion
about measures of success is as valuable and important as the actual metrics
that are ultimately chosen.
Upon completion of this module, you
should be able to:
Describe the connections between outcome and strategy.
Distinguish between internal and external support for strategy.
Suggest how to develop support for strategy implementation.
Good To Great and the Social Sector: A Monograph to
Accompany Good to Great. 2005. Jim Collins. pp. 25-30. To Access the book go to
(all document below are attached)
Successfully Achieving Goals in Government: An
Empirical Analysis. Steven Kelman and Jeff Myers. (2011). pp 235-263.
Leadership and Strategy: A
Comparison of the Outcomes and Institutional Designs of the Alameda Corridor
and Alameda Corridor East Projects. Richard F. Callahan, Mark Pisano, and
Alison Linder. (2010). pp 263-287.
Zander, R. S., & Zander, B. The Art of Possibility. Boston,
Mass.: Harvard Business School Press, 2000. Chapters 7-8.