Identify several of Toyota's existing organizational processes at the time of the accelerator crisis



Identify several of Toyota's existing organizational processes at the time of the accelerator crisis. (Your OIP will replace one or more of these processes.) For each process you identify, write a short summary addressing the following specific topics. Your analyses should be as thorough as possible. Be sure to cite your resources for this information. Importance: What is the importance of the process to the Toyota organization? Scope: What is the scope of this process (what is the breadth of its reach)? Parties involved: What customers, as well as internal and external suppliers, are affected by this process? Priority: What is the timeliness or urgency for resolving the issues involved in this process? Benefits: What is the overall impact or benefit for Toyota in improving this process? Cost: What are the costs to Toyota if the process is not improved? Select one of the processes you have identified as needing improvement to use as the basis for your operations improvement plan (OIP). Select a process that lends itself to an in-depth analysis and that is important to the Toyota corporation. Be sure to focus on a process that you will be able to evaluate and address within the scope of your OIP. Take into account the amount of time required to complete the OIP. Explain why you think this process should be addressed, focusing on your analysis of its importance to the organization and how the process would benefit from improvement.

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