Length: 1500 wordsDescription: Everyday leadership decisions can have an impact on the effectiveness and efficiency of functioning teams.Often in management, a situation may arise that you have not experienced before. It is common for effective managers to conduct research when faced with such challenges. This gives them the opportunity to arrive at the best outcome for the organization and staff involved. Case Study: Your Role - you are 'an external consultant completing a report on the situation'Dharma has been the owner of 'Helping Hands' a charity and not-for-profit organization for five years.The organization has grown to 10 permanent staff and 20 volunteers. The growth has been steady, and Dharma was able to manage and introduce change processes easily in the past. However, in the last six months, there has been an increased need for the services the organization provides due to an economic down turn and more families finding it harder to survive.Dharma finds she is kept busy liaising with other organization and government departments and is unable to keep up with the daily management and operations of the business. She promoted Jenny, who has worked with 'Helping Hands' for five years, to a newly created management role and put 3new staff members on to keep the organization functioning efficiently. Jenny is a great worker and has demonstrated high levels of motivation and commitment to the organization and families they service.The changes happened quickly, and Dharma did not have the time to train Jenny into the new role and also gave Jenny the responsibility of training the new staff. It has been two months since the new structure has been put into place and Mark one of the volunteers has approached Dharma with a number of concerns.Mark likes volunteering with 'Helping Hands' but things have become very stressful, and he is considering leaving. Since Jenny has taken on the new role, there has become breakdown in the teams. The volunteers are not feeling valued and essential anymore. He has noticed that the staff have broken into two groups and there is a conflict between them. He has even witnessed Jennypublicly criticising staff when they have done something wrong. He said he is not the only volunteerconsidering leaving and thought it best that Dharma was made aware of the situation.
Analysis: Dharma wants to handle the situation to get the best outcome so decides to hire an external consultant (you) to do some research and analyze the best approach to dealing with the situation.You should consider the following in finalizing your report for Dharma:• How management decisions can impact on organizational efficiency and effectiveness.• The importance of leadership and compelling motivation.• The importance of building a cohesive team.• Approaches to managing staff in periods of change.Presentation: Your analysis should include the following:• Introduction: and a synopsis of the situation, identifying the key challenges.• Research: A thorough research of the literature in the topic area.• Analysis: Critical evaluation of the literature and application to the case study.• Conclusion: of the findings• Recommendations: on how the situation could be best managed.You must use a minimum of 10 references:• Text books: The prescribed text and at least three other text books five different academic journal articles one other source of your choice: Blog, newspaper, magazine or other Internet source• No more than one reference may be general Internet-based sources.• Wikipedia is not to be used and does not count as an academic reference.