Description

Directions

• Read Finkelman (2016), Chapter 13: Improving Teamwork: Collaboration, Coordination, and Conflict Resolution, section on Negotiation and Conflict Resolution, pp. 324–333.

• Observe nurses in a care delivery setting. Identify a recurring conflict with the potential to negatively impact patient care. Decide if delegation was an issue in the conflict. This should be from your practice setting or prelicensure experiences.

• Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.

• Identify the type of conflict. Explain your rationale for selecting this type.

• Outline the four stages of conflict, as described in our text, and how they relate to your example.

• Propose strategies to resolve the conflict. Search scholarly sources in the library and the Internet for evidence on what may be effective.

• Discuss if delegation was an issue in the conflict. Be specific.

• Describe how you would collaborate with a nurse leader to reach consensus on the best strategy to employ to deal with the conflict.

• Describe the rationale for selecting the best strategy.

• Provide a summary or conclusion about this experience or assignment and how you may deal with conflict more effectively in the future.

• Write a 5–7 page paper (not including the title or References pages) using APA format that includes the following.

• Describe an unresolved (recurring) conflict that you experienced or observed. Identify the type of conflict.

• Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.

• Outline the four stages of conflict, as described in Finkelman, and how the stages relate to your example. Decide if delegation was an issue in the conflict. Be specific.

• Describe the strategies for conflict resolution and how you would collaborate with a nurse leader to resolve the conflict. Cites the course textbook and two scholarly sources.

• Provide a conclusion or summary about this experience and how you may deal with conflict more effectively in the future

Instruction Files