We work to deliver the best quality to our clients. We follow the best practices to deliver quality solutions that help our clients. We firmly believe in truthfulness so we have crafted a fully transparent refund policy. The refund policy is meant to secure your payments in case of non-receipt of services or in case of duplicate payment. Also, when you place an order on our website, we assume that you have read and agree to all the policies stated.
If we agree on a revision of work, there must be a minimum of 24 hours as the expert may be located in a different time zone.
- The solutions provided by calltutors serve as model papers or solutions for our clients and are not to be submitted as it is violation of fair use under academic integrity. These papers are intended to be used for research and reference purposes only.
- Our business does NOT deal with ghostwriting services as we are aware of this being one of the academic misconducts. But we do help students by connecting them to online subject experts within an affordable price range. Also, if you’re looking for high-quality resources such as video courses, journals and articles, pdf files, videos, research papers, e-books, and other secondary literature to write your assignment task, then we can certainly help you out.
- If you decide to cancel your order before we assign an expert to work on it, you can book another assignment of the same value, free of cost. However, if an expert has already been assigned then you will have to continue with the order. This is because the expert who starts with your assignment should receive compensation for the work.
- Please make sure all paper details and additional materials are provided while placing the order. If due to some other reason the first version of a paper is delivered after the original deadline, we will increase the quality of work so that the late submission penalty does not affect the overall grade.
- The complete satisfaction policy ensures that we will keep reworking on the assignment changes until you are happy and till it is as per the initial set of work requirements.
- When the assignment could not be delivered because of any issue from the client’s side, viz. not sending the complete information regarding the assignments and not answering to the query from the expert on time, a refund will not be made. Once after query will be sorted from client end then at least we need the minimum same deadline at the time of confirmation of your order.
- Our experts strive their best to get you the best grades, however, there is no guarantee of any of the grades as every expert has their own way of solving the problems/question but still, our experts will do their best to meet your expectations hence there is no refund. Partial refund can be considered if your claims are genuinely based on the proofs. Full refund is only possible in case of non-receipt of services or duplicate payment.
- There will be no reduction in the delivery date once the order has been placed with us.
- And there is no refund even after multiple updations or rework as per your suggestions. The reason being we are unable to refund the amount is because we pay the Freelance Experts in advance, so getting the money back from the experts is not possible for us. Instead, we will do the next assignment on a discounted price if your claim is genuine after verification of your provided proofs.
- If we agree to a partial refund, please allow 3 - 7 business days to refund back to your original source of payment or you can adjust the same in the next assignment. However, refunding the amount depends on the situations which have been mentioned above. Once the situation is identified, only then we will be able to proceed with the partial refund.
We keep revising our policies based on the latest updates in the industry. You are advised to be updated with our website policies.
Last updated: 17 Oct. 2019