Quality Management Organization- Ford Motor Company



GSCM588 Final Project Proposal Outline

1.         Title

2.         Name of organization (you can use a pseudonym)

3.         Background/overview of the organization

  • Size of company
  • Type of industry
  • Product or service
  • A brief synopsis of quality management processes
  • Identify the quality issues that need to be addressed
  • Performance issues
  • Customer service issues
  • Other
  • Potential gains from successful quality management processes
  • A few examples of the organization's goals might be to increase quality levels, lower costs of quality, improve customer satisfaction, increase morale, and increase productivity. Feel free to add to this list.
  • Six Sigma
  • Lean principles
  • TQM
  • Balanced scorecard (quality focused)
  • Other?
  • Identify at least three for the outline assignment
  • Please be sure to complete all parts of the outline for full credit.
  • Your submission should be 3-4 pages.
  • Submit it in 12-point Times New Roman font.
  • Make sure you provide the citations and references in APA format.

4.         Introduction to the problem

5.         Opportunities

6.         Possible quality management initiative

7.         Linkage to course TCOs and specific topics in the Syllabus

8.         Sources to be used

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