Teamwork Customer Service/Quality Conflict and Negotiation Listening responding Workplace Etiquette/Dress Time and Stress Management Ethics, Politics, and Diversity Workplace Accountability and Relationships Communications/Telecommunications Effective Oral Presentations Human Resource Management Any one from the list of topics? like teamwork or conflict and negotiation? in an essay format? or bullet points? will make both, bullet points plus explanations in paragraphs. In MS word or power point?