Description
THE QUESTIONS AT THE END OF CASE):
- What type of performance appraisal is central to the new system at Xerox? Which, if any, of the criteria for a successful appraisal system does this new system have?
- Given the emphasis on employee development, what implications does this have for hiring and promotions?
- Do you think that it is ethical to utilize a forced distribution of ratings (as Xerox did in its old system) - particularly if the organization claims to "pay for performance"?
- Under what circumstances do you think it is ethical to utilize peer evaluations? When do you think such evaluations would be unethical?