What type of performance appraisal is central to the new system at Xerox

business

Description

THE QUESTIONS AT THE END OF CASE):

  1. What type of performance appraisal is central to the new system at Xerox?  Which, if any, of the criteria for a successful appraisal system does this new system have?
  2. Given the emphasis on employee development, what implications does this have for hiring and promotions?
  3. Do you think that it is ethical to utilize a forced distribution of ratings (as Xerox did in its old system) - particularly if the organization claims to "pay for performance"?
  4. Under what circumstances do you think it is ethical to utilize peer evaluations?  When do you think such evaluations would be unethical? 

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