You are the newly appointed CEO of a 300-bed community hospital in the Midwest
1. You are the newly appointed CEO of a 300-bed community hospital in the Midwest. During your first
week on duty, your board president and your chief of medical staff both express the same concern to
you about the hospital staff: They just don’t seem to be very motivated in performing their duties these
days. Quality of care and patient satisfaction are suffering as a result. What will you do to set about
improving motivation within your healthcare professional team? Explain at least three specific
motivational strategies that you will try, and also explain how you will know if your strategies have
2. What is meant by engagement of healthcare professionals?
3. What makes healthcare facilities unique in terms of motivational theory and practices?
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