Write a conflict resolution paper and PowerPoint presentation with notes and audio recording based on a case study analysis.
In this assessment, you will focus on theory and fundamental concepts of managing difficult conversations through the demonstration of planning, self-assessment, organization, leadership, and emotional control. You will review the evolution of critical thinking and theories related to workplace conflict resolution, while exploring current approaches and emerging concepts. For this assessment, you will be asked to identify and select a conversation theory that will lead to a framework and tool that can be used to manage conflict in the workplace.
Review the Huntington University case study (Vignette 3), and work to resolve one of the vignettes presented in the case study by using supporting theories of research.