Description

Conflict Identification and Preparation. Identify vignette, Explain the root cause of the conflict. What steps will you take to prepare for the conversation? What questions will you ask to ensure you have a full understanding of the conflict? Assess and explain how you will manage the details of the conversation. Specifically, the following critical elements must be addressed: I. Conflict Identification and Preparation A. Identify and assess the conflict between the parties involved. B. Identify the root cause of the conflict. If applicable, describe how it has been managed to date. C. Describe how you will prepare for the conversation. What questions will you ask to ensure you have a full understanding of the conflict? What conflict styles and methods for conflict resolution are appropriate in the case? D. Self-assess the relationship between self and interpersonal communication style. How will you manage the details of the conversation?