Leadership Project Draft
A summary of what your project will be on
My Project will be on our family owned business I want to increase our business sales by making sure our customers are getting the best service they want and the products they came to buy. My goal for 2020 is to Increase gross sales and gross profit then the previous year by focusing on customer service. I will speak with my family to see what changes they want our customers to see at our business. I will also speak with our employees to see what changes we can do to increase the business sales by providing customers the products they want and the best service.
A timeline/timeframe of deadlines between the conceptualization stage to its inception (try to be specific here with specific deadlines or micro-goals you have to complete this project)
- By February 9 on Sunday I will have the pre/post surveys ready to handout. Also, I will set up deadlines for what I will need to be done before April.
Who or whom are involved (third parties, NGO, sponsors, volunteers, student help group, your company, city council, state representatives, etc)
The people that will be involved are my dad who is the owner of the business and my uncle. The Employees also will be involved because their the ones that deliver service to the costumers. Also the Customers will be involved because their the ones reciving the servoice so we need to know what they think of the service.
Cost, resources, donations information (how will you collect funding if needed, who will sponsor and will they provide supplies?)
There will be no costs because I will be training the employees how we can achieve our customers goals.