Scorecard Analysis: Process Improvement Report To prepare to complete this assignment, use the internet to review the following materials: Kaplan and Norton's 1992 article, " The Balanced Scorecard: Measures that Drive Performance," from Harvard Business Review. Gunduz and Simsek's 2007 article, " A Strategic Safety Management Framework Through Balanced Scorecard and Quality Function Deployment," from Canadian Journal of Civil Engineering. Koumpouros' 2013 article, " Balanced Scorecard: Application in the General Panarcadian Hospital of Tripolis, Greece," from International Journal of Health Care Quality Assurance. Behrouzi, Shaharoun, and Ma'aram's 2014 article, " Applications of the Balanced Scorecard for Strategic Management and Performance Measurement in the Health Sector," from Australian Health Review. The updates addressed in Kaplan and Norton's 1996 article, " Linking the Balanced Scorecard to Strategy," from California Management Review. Norton's 2011 article, " Strategy Execution Needs a System," which provides a brief retrospective on updates and lessons learned.