Strategic Operations Management
Assessment 1 – Individual Case Study
Semester 1, 2020
Due date: 20 March, 2020
Assessment 1 –Assessment 1 is an individual assessment. The intention of this assessment is twofold:
a) To encourage critical thinking through analysis of the course material in the context of events occurring in the local or global marketplaces; and
b) To improve learning outcomes for all students through class participation.
Operations management can have a profound effect on reducing cost incurred by an organisation, increasing its revenue, reducing the amount of investment needed and providing the basis for future innovation. It is increasingly important because a more turbulent and dynamic business environment requires new thinking from operations manager.
You will be writing a report to Senior Executive Management demonstrating the application of your knowledge of Supply Management, Value Management, Innovation and Managing Service Operations, how to improve the operations over time and the translation of strategy into operational plan so as satisfy customers and important stakeholders.
Please cite examples to demonstrate your understanding of the transformation process.
NB: You can use examples and experience of past or current organisations as an important part of the transformation process.
References: Your report should consist of a minimum of 20 scholarly references. All references must be from credible sources, such as books, industry related journals, company documents and recent academic articles.
Word Count: The length will be approximately 2500 words, and the assignment will be submitted through Turnitin. No appendices are required for the report.