You’re working as an associate producer for a fairly large production company specializing in corporate video. Part of your role is recruiting from within, and your boss wants you to organize appropriate seminars and workshops to groom the potential talent from the technical ranks of the company. Recently your boss asked you to organize an optional (but highly recommended) seminar on interpersonal and communication skills to be offered to all employees who have recently applied for promotions to the management and production side, but were not successful in their applications.., yet.
“Listen,” your boss says, “these people have potential and they have the desire, but they’re lacking some of the ‘soft’ skills. They’re awesome on the technical side, but they’re not quite ready to lead others or interact with clients on the more delicate issues like proposals and finances.”