Lead & manage team effectiveness all areas require addressing
For this task, you will demonstrate the skills and knowledge required to develop strategies
This assessment describes the skills and knowledge required to lead teams in the workplace
and to actively engage with the management of the organisation.
It applies to individuals working at a managerial level who facilitate work teams; this
assessment will focus on the knowledge and skills required to develop the team as an
effective unit and support team activities. You will address how to monitor performance and
provide feedback; develop processes to identify and resolve issues.
Note to the student:
The following assessment need not focus on any one practice, organisation or business. If
you are currently employed then you may structure your responses using examples from
your current employment; or you may respond using experiences from a previous
employment, or a combination of several workplaces.
If you are not employed you may use experiences from previous employment or a workplace
you are familiar with. Your responses would include what you would see as most appropriate
for that question, as if you were employed. You may use examples from personal and/or
social experiences if relevant to the question.
If you are not currently working you can research a workplace of your choice; then respond
to each of the activity.
What you have to do
Research and review an existing team in your organisation or one with which you are
familiar, and then complete each of the tasks below.
Your response should be written to a standard suitable for consideration by your senior
Task 1: Providing feedback – (Approximately 200 words including a & b)
a) Before you can provide feedback to your team you need to be able to monitor their
actual performance. Identify 3 areas of team performance you would monitor and
discuss their importance.